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NAIOP Insights: Trending in Commercial Real Estate

Posted on April 23, 2019

 

The biggest thing happening in commercial real estate is digital disruption.

Traditionally, construction and CRE have lagged behind other industries, but technology is changing so rapidly it's setting the framework for how we look at CRE. It's no longer a 40-50 year asset – it's a dynamic process continually being reshaped by the convergence of technologies.

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Big Data in Office Buildings Holds Promise Despite Privacy Worries

Posted on March 29, 2019

By Margarita Foster

Property managers are using “dynamic and multidimensional” information for operations but not yet for tenant engagement.

A white paper published by the NAIOP Research Foundation titled “The Office Property and Big Data Puzzle: Putting the Pieces Together”found that office building owners are capturing, storing and analyzing data to operate building systems but not to recruit and retain tenants.

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CRE Must-Reads

Posted on January 21, 2019

  • Debunking The Three Myths Of Commercial Real Estate Technology - Forbes (Jan. 2, 2019) Read more
  • Google's Take on Co-Working and Sharing Spaces - GlobeSt.com – Subscription required (Jan. 7, 2019) Read more
  • In 2069, Your Food Will Shop for You - Medium (Jan. 3, 2019) Read more
  • Opportunity Zones: Navigating A Path to Investment - Newmark Knight Frank (December 2018) Read more
  • The surge in online-shopping returns has boosted the warehouse sector - CNBC (Jan. 4, 2019) Read more
  • Why developers are offering 'experiences' to attract suburbanites - Washington Post (Jan. 3, 2019) Read more
  • The Year Ahead: Down But Not Out - GlobeSt.com – Subscription required (Jan. 7, 2019) Read more

How Technology Will Change the Brokerage Business

Posted on January 16, 2019

Written by Joan Woodard

Commercial real estate is in the midst of a digital revolution, and some of the biggest upheavals will affect professionals who work closely with property owners and tenants.

Technological innovation is accelerating in the commercial real estate space, and it has the potential to disrupt a large segment of the brokerage business.

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Using Big Data to Curate Personalized Experiences

Posted on December 18, 2018

By Brielle Scott

If you’re familiar with the movie Moneyball (based on a nonfiction book of the same name), you know that in the film, the Oakland Athletics general manager and assistant manager take a unique approach to building their baseball team within the constraints of their limited budget. Instead of relying on the more subjective information often used by their competitors, like the way a certain player runs or wears their uniform, the two used a sophisticated analysis of multiple empirical data sets to track players’ in-game activity and statistics to guide their decisions.

At CRE.Converge 2018 in Washington, D.C., Brookfield’s Global Head of Corporate Development/Executive Vice President Kevin Danehy likened the Athletics’ evidence-based approach to the way building owners and operators could leverage big data.

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Assistance with Green Roof Requirements

Posted October 26, 2018

Green roofs have been slowly catching on in the U.S., but more municipalities are encouraging or requiring their installation to reduce energy costs and absorb stormwater. According to an article from Governing.com, two companies are helping to guide green roof installation. Counterpointe Sustainable Real Estate and Green Roofs for Healthy Cities advise companies and municipalities on the best way to adopt green roofs. Additionally, The Living Architecture Performance Tool is a “rating system and best practice guide” to achieve “measurable and replicable performance benefits” when building green roofs.

San Francisco’s Better Roofs Ordinance and Denver’s recently adopted Green Roof Initiative require newly built buildings to dedicate a portion of their rooftops to vegetation or solar panels. Approximately 25 cities in North America have programs to encourage green roofs.

Putting Together the Office Property and Big Data Puzzle

Posted on October 15, 2018

By Jennifer Lefurgy, Ph.D.

The use of technology in office building operations has come a long way from motion-controlled light sensors and key card entry systems. Building owners and operators are beginning to use an array of increasingly sophisticated software and hardware to gather more information about how their buildings can not only can work more efficiently, but give them insights into how to attract and retain tenants. The NAIOP Research Foundation’s new report, The Office Property and Big Data Puzzle: Putting The Pieces Together, by Kimberly Winson-Geideman, Ph.D., discusses what defines big data, how it is being used by building owners, and some of the issues those who are working with big data should consider.

Big data is defined as high-volume, high-variety and high-velocity information that is produced in either structured formats (e.g., sensor data) or unstructured formats (e.g., pictures, text). The sheer influx of big data can be overwhelming for many companies; they often choose to sit on the data they collect with no concrete plans to use it. Therefore, some firms, particularly those without the resources to sift through large amounts of data, risk missing valuable information that could improve their bottom line and position them favorably in an increasingly competitive market.

Click here to read more.

Supreme Court: States May Collect Internet Sales Tax

Posted on July 2, 2018

The U.S. Supreme Court ruled in South Dakota v. Wayfair, Inc. that states may collect sales taxes from online retailers, even if those sellers do not have a physical location in the state. That reverses a decision the Court had made in 1992 in Quill Corp. v. North Dakota.

NAIOP supports the collection of existing sales and use taxes from online retailers when these taxes are already owed to state and local governments, including backing legislative efforts in Congress that would specifically empower states to do so. Not collecting these taxes puts brick-and-mortar retailers at a disadvantage to out-of-state vendors whose purchasers can avoid taxes, as the Court pointed out in its decision.

“Each year the physical presence rule becomes further removed from economic reality and results in significant revenue losses to the States,” Justice Anthony Kennedy wrote in the decision. “These critiques underscore that the physical presence rule, both as first formulated and as applied today, is an incorrect interpretation of the Commerce Clause.”

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The Tech-enabled Future of CRE

Posted on June 20, 2018

NAIOP Research Foundation Visionaries and other members of the Foundation’s Industry Trends Task Force had the opportunity to participate in a discussion with IBM Vice President Frank Cuevas, who oversees the company’s global real estate strategy and operations, at the 2018 National Forums Symposium in New York City. Cuevas leads IBM’s global real estate portfolio, which encompasses nearly 80 million square feet worldwide, including data centers, research labs and office space, housing some 380,000 employees.

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Top Office Obstacles: Parking and Technology

Posted on June 11, 2018

According to a new Cushman and Wakefield report, Space Matters: Key Office Trends and Metrics, two important trends in office space include technology amenities and parking. Common amenities – such as fitness centers and cost-effective food options – remain very important but there is ample opportunity for growth in how technology-related amenities are leveraged by occupiers and landlords. Despite advances in technology, researchers found many office building owners continue to struggle with some of the most basic offerings such as seamless, high-speed internet and cellular service.

In many urban submarkets, parking supply is a challenge and high prices have been forcing innovative solutions. According to the report, the predominant reason people utilize ride-sharing services such as Uber and Lyft is to avoid parking. In some cases, this has led owners to provide valet or shuttle services to connect offices with off-site parking, including garages in different parts of a city.

How Electric Bike Share Will Change the Commuting Game

Posted on May 21, 2018

By: Rachel Karitis

If you live in an urban area like Washington, D.C., or San Francisco, then you’ve probably seen the Skittles rainbow-colored bikes taking over the sidewalks. What you might not know is the specifics of how they work, and how this service could revolutionize the office commute.

Bike sharing as we have come to know it has tended to be city-funded (sometimes in conjunction with private companies) and presented in the form of expensive-to-install docks of bikes. Recently, there has been a veritable boom of private startups looking to make bike sharing profitable. These bikes do not need to be returned to stations, and instead can be picked up and left anywhere within city limits.

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CRE Companies Prepare for Europe's Data Privacy Rules

Posted on April 18, 2018

According to Axios, U.S. companies are “largely unprepared” for the new European Union (EU) data privacy laws that will take effect this May. The General Data Protection Regulation (GDPR) is intended to “give users more control of how their personal data are used and streamline data processes across the EU.” Companies that fail to achieve GDPR standards will face penalties and fines. Europe has taken a stricter stance than the U.S. on protecting consumer privacy and the new regulation will serve as a “litmus test for regulating the data economy.” The effects will be far-reaching for tech companies and e-commerce merchants, but will also affect any company that collects data on customers, including real estate brokers, managers and owners. Any real estate companies dealing with individuals in Europe will have to remain compliant. GDPR will grant the following rights to individuals:

  • The right to be informed that data is being collected.
  • The right to access the data.
  • The right to change, correct or update the data.
  • The right to erase data.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights in relation to automated decision making and profiling.

According to Inman news, these regulations cover CRE companies that store personally identifying information on potential customers and existing tenants. Property managers, many of whom collect and process data regarding energy efficiency, must gain consent from tenants.

Disruptive Forces in the Retail Last Mile

Posted on April 6, 2018

By: Marie Ruff

In 1936, The New York Times claimed, “A rocket will never be able to leave the Earth’s atmosphere.” In 1943, the chairman of IBM said, “I think there is a world market for maybe five computers.” Advances and tools that once seemed impossible are now commonplace – from flying in a commercial airplane to holding a device as powerful as a computer in the palm of your hand.

At CRE.Insights: The Last Mile, speaker David Schwebel, senior director of business development with Swisslog Technology, began his session on the automated age of industrial with these premises:

  1. Change is constant.
  2. Things don’t always go as you expect them.
  3. You will be wrong more than you are right.
  4. When you become right, it changes the world.
Click here to read the full article.

The High Costs of Poor Infrastructure for E-commerce

Posted on March 23, 2018

By Marie Ruff

Every click of an e-commerce order kicks off a series of actions that lead to the delivery of your package from a warehouse to your house – and the final stretch of that process is the most expensive part. “People expect to order anything, anytime, and have it delivered anywhere they want it. It’s a challenge for our infrastructure,” said Gregory Healy, Colliers International executive managing director, supply chain and logistics, during his keynote address at NAIOP’s CRE.insights: The Last Mile conference this week.

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The Rise of Smart Buildings As-a-Service

Posted on February 28, 2018

A recent Memoori report, Occupancy Analytics & In-Building Location Based Services 2017 to 2022, finds “value-added services such as space utilization, indoor positioning, connected lighting and asset tracking are helping to drive the adoption of As-a-Service business models.”

Smart Building As-a-Service refers to third-party companies working with building owners to deploy technology to maximize efficiency and use data-driven analytics to understand better how people operate within the building. For example, if building owners and managers subscribed to a sensing-as-a-service firm, the firm would be responsible for not only installing the equipment but also managing, analyzing and reporting the data the sensors collect.

Mecklenburg County Hopes to Have POSSE System Back Online This Week

Posted on December 18, 2017

In the wake of last week’s cybercrime attack, Mecklenburg County is continuing to make progress on restoring permitting systems to full functionality. LUESA is running tests on the POSSE system today, and pending those results, is hoping to have it back up and running by tomorrow or Thursday.

LUESA director Ebenezer Gujjarlapudi told REBIC today he is confident that no plans or review comments were lost during the hack, so the department should be able to pick up where they left off once everything is back online.

Code Enforcement has been averaging about 1,000 inspections a week since the system collapsed, so they don’t expect there will be much (if any) of a backup once the system returns to normal. In addition, the County says they’ve had a number of on-schedule reviews completed this week using the paper process, and once the system is back up, they’ll contact all customers in the queue to let them know how they’ll be proceeding with their scheduled reviews. Again, they seem to expect a minimal disruption.

Click here to read more.

Self-Driving Carts Put to Work in Warehouses

Posted on December 1, 2017

Boxed Wholesale believes self-driving carts can be used to navigate through warehouses and pick products, according to an article in DigitalCommerce360.com. Boxed, a web-only merchant that sells primarily household goods, initially plans to use fully automated carts to shuttle goods between picking and packing human warehouse workers. “Long term, we’re aiming to expand the functionality of the vehicles to complete other warehouse tasks that can be made more efficient,” says Will Fong, the retailer’s chief technology officer. “For example, rather than sending a human to restock a picking zone with paper towels, the vehicle could soon be able to recognize the need to replenish the product and complete the task, all without humans needing to get involved.” A Boxed in-house team of two engineers developed the autonomous cart in 90 days. Boxed first added the carts to its warehouse in Union, New Jersey, and plans to add them to fulfillment centers in Dallas, Las Vegas and Atlanta.

How Data is Tranforming CRE

Posted on November 20, 2017

Tapping into financial and property data can allow commercial real estate companies to save both time and money; using real-time performance analytics, for example, can help optimize operating expenses. As the volume of data across the globe increases at a staggering rate, meanwhile, the data center industry faces critical questions about cybersecurity and data management.

  • Next Wave of CRE Tech: Harnessing Data to Unlock Value 
    Commercial real estate is coming to terms with the critical need for data-driven organizations, teams and results, reports Waypoint. The current tech landscape enables financial data to be aggregated into a single, company-wide system of record rather than compiling disparate data from separate, siloed systems. How organizations leverage and analyze the data is what will ultimately provide the competitive edge they need to rise above the rest.
  • Four Ways the Cloud is Forever Changing Data Center Real Estate
    The future of data center real estate is looking more global and automated, according to JLL research, helping the data center industry become more efficient and keep up with the surging amount of data being generated by corporations, entertainment companies, and personal devices. Combined with the growth of cloud computing, these trends mean that the industry is facing important questions about cybersecurity, data sovereignty, and digital content consumption.

Deloitte: Can Real Estate Firms Keep Up?

Posted on November 15, 2017

The U.S. commercial real estate industry ecosystem is changing at a rapid rate due to new forms of technology (e.g., artificial intelligence, smart cities, mobility improvements, sensors) and demographic changes in the workforce, according to Deloitte’s Commercial Real Estate Outlook 2018. The report urges the real estate industry to embrace these changes even though they might represent uncertainty.

The key, according to the report, is to close the gap between technological changes and business productivity over the next 12-18 months by prioritizing the following themes:

  • Accelerate business: Unlock the value for REITs by examining their corporate governance and communication strategies, optimizing property portfolios and reassessing public status.
  • Avail alternative capital options: Traditional commercial real estate companies can engage with fintech startups for sharable solutions, diversified funding sources and investment purposes.
  • Augment productivity: Companies should embrace robotics and cognitive automation to improve productivity in data collection, management and analysis.
  • Advance talent and culture: The commercial real estate industry is facing a talent shortage and must be agile, innovative and collaborative to attract new employees.

Digital Tools Are Modernizing Today's Investment Sales Cycle

Posted on November 14, 2017

Written by Champaign Williams

Technology is transforming the investment sales process. 

Ten-X Commercial Division Managing Director Yan Khamish said though technology can never replace brokers in the investment sales process, it can cast a wider net and help investment brokers, buyers and sellers close more deals faster. 

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